亚马逊官方电话是多少?(亚马逊官方客服联系方式)
时间:2026-01-29 16:00:02 | 作者:admin
一、亚马逊卖家服务电话支持:, US seller support phone: 1-888-280-4331, UK seller support phone: 44-2070-8479-11, 特别注意:, 以上是亚马逊所在国的服务支持联系方式,并非中国电话。, 美英等地区需要在中国时间夜晚拔打,其它国家的支持电话可通过亚马逊官网查询。, 在case没有及时有效回复时,可以通过此电话沟通case进度。, 在电话接通时,通常需要进行一些信息验证以证实是所属店铺的真实卖家。,
, 二、亚马逊卖家服务邮件支持:, 1.特别注意:, 亚马逊更建议卖家先通过开case方式寻找解决问题的渠道,如果卖家的问题都通过发送电子邮箱沟通,长期将导致邮件太多影响处理问题的进度,同时将造成该邮箱会慢慢失效或者作废。, 亚马逊相关邮箱有可能会是通用模板回复,此时需要卖家有更多耐心,亚马逊每天会收到很多邮件,因此最好可以在邮件中一次性将要说的问题、店铺邮箱等表达清楚。, 如果亚马逊明确表示不再回复你,通常再次发送邮件是无用的。, 2. Deals有关, 被低价跟卖导致的秒杀问题:listings-report-nasd@amazon.com, 秒杀团队:seller-support-deals@amazon.com,uk-marketplace-deals@amazon.co.uk, 3. 举报恶意攻击或者敲诈, investigate@amazon.com, 邮件标题请按照格式:“feedback abuse report 卖家店铺名”提交。, 4. 举报恶意评论, community-help@amazon.com, 5. 投诉假货, performance和report a violation通常不会直接处理,可以联系以下邮箱。, US:seller-evaluation@amazon.com, US:listings-report-nasd@amazon.com, UK:listings-report-nasd@amazon.co.uk, UK:seller-evaluation@amazon.co.uk, 6. 举报假冒亚马逊邮件(钓鱼邮件), stop-spoofing@Amazon.com, 7.专利侵权, copyright@amazon.com, US:notice@amazon.com, US: notice-dispute@amazon.com, UK:notice@amazon.co.uk, UK: notice-dispute@amazon.co.uk, FR:notification@amazon.fr, DE:benachrichtigung@amazon.de, IT:notifica@amazon.it, ES:aviso@amazon.es, IN: notice@amazon.in, MX:notice@amazon.com.mx, 8. KYC审核相关, US:seller-verification-enquiry@amazon.com, US中文:cn-seller-verification-enquiry@amazon.com, UK:seller-verification-enquiry@amazon.co.uk, UK中文:cn-seller-verification-enquiry@amazon.co.uk, 9. 欧洲税务问题, uk-vat-support@amazon.com, merch.service05@amazon.co.uk, vat-number-appeals@amazon.com, 10. 儿童产品安全问题, child-safety@amazon.com, 11. 沟通锁仓服务, aglc-cross-border-sales@amazon.com, 12. 店铺费用索赔, US: seller-guarantee@amazon.com, US: payments-guarantee@amazon.com, UK: payments-guarantee@amazon.co.uk, DE: payments-garantie@amazon.de, FR: garantie-amzpayments@amazon.fr, IT: garanzia-pagamenti@amazon.it, ES: garantia-pagos@amazon.es, JP: payments-guarantee@amazon.co.jp, 13. 账号冻结/关闭后FBA库存处理, US: remove-my-inventory@amazon.com, UK:remove-inventory@amazon.co.uk, 14.店铺被关闭后货款处理, US:payments-funds@amazon.com, US:payments-investigate@amazon.com, US:merchant-reserve-inquiry@amazon.com, CA:payments-investigate@amazon.ca, UK: payments-funds@amazon.co.uk, UK:payments-investigate@amazon.co.uk, DE:payments-nachforschungen@amazon.de, FR:investigation-amzpayments@amazon.fr, IT:payments-investigate@amazon.it, ES:investigacion-pagos@amazon.es, IN:payments-investigate@amazon.in, MX:payments-funds@amazon.com.mx, 15. 账号绩效团队, US: seller-performance@amazon.com, CA: seller-performance@amazon.ca, UK: seller-performance@amazon.co.uk, DE: verkaeufer-performance@amazon.de, FR: performance-vendeur@amazon.fr, IT: performance-venditore@amazon.it, ES: performance-vendedor@amazon.es, JP: alliance@amazon.co.jp, JP: reports-fup@amazon.co.jp, 16. 与账号表现和政策有关的申诉, US:pq-review@amazon.com, US:seller-performance-policy@amazon.com, UK: pq-review@amazon.co.uk, UK: seller-performance-policy@amazon.co.uk, DE:verkaeufer-performance-richtlinie@amazon.de, FR:politique-performance-vendeur@amazon.fr, IT:performance-venditore-politiche-di-condotta@amazon.it, ES:politicas-performance-vendedor@amazon.es, IN:seller-performance-policy@amazon.in, MX:politicas-performance-vendedor@amazon.com.mx, 更多关于疫情期间最新跨境政策和亚马逊运营相关知识,请大家继续关注我们,我将实时为大家分享上一页1
2
下一页
, 二、亚马逊卖家服务邮件支持:, 1.特别注意:, 亚马逊更建议卖家先通过开case方式寻找解决问题的渠道,如果卖家的问题都通过发送电子邮箱沟通,长期将导致邮件太多影响处理问题的进度,同时将造成该邮箱会慢慢失效或者作废。, 亚马逊相关邮箱有可能会是通用模板回复,此时需要卖家有更多耐心,亚马逊每天会收到很多邮件,因此最好可以在邮件中一次性将要说的问题、店铺邮箱等表达清楚。, 如果亚马逊明确表示不再回复你,通常再次发送邮件是无用的。, 2. Deals有关, 被低价跟卖导致的秒杀问题:listings-report-nasd@amazon.com, 秒杀团队:seller-support-deals@amazon.com,uk-marketplace-deals@amazon.co.uk, 3. 举报恶意攻击或者敲诈, investigate@amazon.com, 邮件标题请按照格式:“feedback abuse report 卖家店铺名”提交。, 4. 举报恶意评论, community-help@amazon.com, 5. 投诉假货, performance和report a violation通常不会直接处理,可以联系以下邮箱。, US:seller-evaluation@amazon.com, US:listings-report-nasd@amazon.com, UK:listings-report-nasd@amazon.co.uk, UK:seller-evaluation@amazon.co.uk, 6. 举报假冒亚马逊邮件(钓鱼邮件), stop-spoofing@Amazon.com, 7.专利侵权, copyright@amazon.com, US:notice@amazon.com, US: notice-dispute@amazon.com, UK:notice@amazon.co.uk, UK: notice-dispute@amazon.co.uk, FR:notification@amazon.fr, DE:benachrichtigung@amazon.de, IT:notifica@amazon.it, ES:aviso@amazon.es, IN: notice@amazon.in, MX:notice@amazon.com.mx, 8. KYC审核相关, US:seller-verification-enquiry@amazon.com, US中文:cn-seller-verification-enquiry@amazon.com, UK:seller-verification-enquiry@amazon.co.uk, UK中文:cn-seller-verification-enquiry@amazon.co.uk, 9. 欧洲税务问题, uk-vat-support@amazon.com, merch.service05@amazon.co.uk, vat-number-appeals@amazon.com, 10. 儿童产品安全问题, child-safety@amazon.com, 11. 沟通锁仓服务, aglc-cross-border-sales@amazon.com, 12. 店铺费用索赔, US: seller-guarantee@amazon.com, US: payments-guarantee@amazon.com, UK: payments-guarantee@amazon.co.uk, DE: payments-garantie@amazon.de, FR: garantie-amzpayments@amazon.fr, IT: garanzia-pagamenti@amazon.it, ES: garantia-pagos@amazon.es, JP: payments-guarantee@amazon.co.jp, 13. 账号冻结/关闭后FBA库存处理, US: remove-my-inventory@amazon.com, UK:remove-inventory@amazon.co.uk, 14.店铺被关闭后货款处理, US:payments-funds@amazon.com, US:payments-investigate@amazon.com, US:merchant-reserve-inquiry@amazon.com, CA:payments-investigate@amazon.ca, UK: payments-funds@amazon.co.uk, UK:payments-investigate@amazon.co.uk, DE:payments-nachforschungen@amazon.de, FR:investigation-amzpayments@amazon.fr, IT:payments-investigate@amazon.it, ES:investigacion-pagos@amazon.es, IN:payments-investigate@amazon.in, MX:payments-funds@amazon.com.mx, 15. 账号绩效团队, US: seller-performance@amazon.com, CA: seller-performance@amazon.ca, UK: seller-performance@amazon.co.uk, DE: verkaeufer-performance@amazon.de, FR: performance-vendeur@amazon.fr, IT: performance-venditore@amazon.it, ES: performance-vendedor@amazon.es, JP: alliance@amazon.co.jp, JP: reports-fup@amazon.co.jp, 16. 与账号表现和政策有关的申诉, US:pq-review@amazon.com, US:seller-performance-policy@amazon.com, UK: pq-review@amazon.co.uk, UK: seller-performance-policy@amazon.co.uk, DE:verkaeufer-performance-richtlinie@amazon.de, FR:politique-performance-vendeur@amazon.fr, IT:performance-venditore-politiche-di-condotta@amazon.it, ES:politicas-performance-vendedor@amazon.es, IN:seller-performance-policy@amazon.in, MX:politicas-performance-vendedor@amazon.com.mx, 更多关于疫情期间最新跨境政策和亚马逊运营相关知识,请大家继续关注我们,我将实时为大家分享