亚马逊官方电话是多少?(亚马逊官方客服联系方式)

时间:2026-01-29 16:00:02 | 作者:admin
  一、亚马逊卖家服务电话支持:,  US seller support phone: 1-888-280-4331,  UK seller support phone: 44-2070-8479-11,  特别注意:,  以上是亚马逊所在国的服务支持联系方式,并非中国电话。,  美英等地区需要在中国时间夜晚拔打,其它国家的支持电话可通过亚马逊官网查询。,  在case没有及时有效回复时,可以通过此电话沟通case进度。,  在电话接通时,通常需要进行一些信息验证以证实是所属店铺的真实卖家。,
,  二、亚马逊卖家服务邮件支持:,  1.特别注意:,  亚马逊更建议卖家先通过开case方式寻找解决问题的渠道,如果卖家的问题都通过发送电子邮箱沟通,长期将导致邮件太多影响处理问题的进度,同时将造成该邮箱会慢慢失效或者作废。,  亚马逊相关邮箱有可能会是通用模板回复,此时需要卖家有更多耐心,亚马逊每天会收到很多邮件,因此最好可以在邮件中一次性将要说的问题、店铺邮箱等表达清楚。,  如果亚马逊明确表示不再回复你,通常再次发送邮件是无用的。,  2. Deals有关,  被低价跟卖导致的秒杀问题:listings-report-nasd@amazon.com,  秒杀团队:seller-support-deals@amazon.com,uk-marketplace-deals@amazon.co.uk,  3. 举报恶意攻击或者敲诈,  investigate@amazon.com,  邮件标题请按照格式:“feedback abuse report 卖家店铺名”提交。,  4. 举报恶意评论,  community-help@amazon.com,  5. 投诉假货,  performance和report a violation通常不会直接处理,可以联系以下邮箱。,  US:seller-evaluation@amazon.com,  US:listings-report-nasd@amazon.com,  UK:listings-report-nasd@amazon.co.uk,  UK:seller-evaluation@amazon.co.uk,  6. 举报假冒亚马逊邮件(钓鱼邮件),  stop-spoofing@Amazon.com,  7.专利侵权,  copyright@amazon.com,  US:notice@amazon.com,  US: notice-dispute@amazon.com,  UK:notice@amazon.co.uk,  UK: notice-dispute@amazon.co.uk,  FR:notification@amazon.fr,  DE:benachrichtigung@amazon.de,  IT:notifica@amazon.it,  ES:aviso@amazon.es,  IN: notice@amazon.in,  MX:notice@amazon.com.mx,  8. KYC审核相关,  US:seller-verification-enquiry@amazon.com,  US中文:cn-seller-verification-enquiry@amazon.com,  UK:seller-verification-enquiry@amazon.co.uk,  UK中文:cn-seller-verification-enquiry@amazon.co.uk,  9. 欧洲税务问题,  uk-vat-support@amazon.com,  merch.service05@amazon.co.uk,  vat-number-appeals@amazon.com,  10. 儿童产品安全问题,  child-safety@amazon.com,  11. 沟通锁仓服务,  aglc-cross-border-sales@amazon.com,  12. 店铺费用索赔,  US: seller-guarantee@amazon.com,  US: payments-guarantee@amazon.com,  UK: payments-guarantee@amazon.co.uk,  DE: payments-garantie@amazon.de,  FR: garantie-amzpayments@amazon.fr,  IT: garanzia-pagamenti@amazon.it,  ES: garantia-pagos@amazon.es,  JP: payments-guarantee@amazon.co.jp,  13. 账号冻结/关闭后FBA库存处理,  US: remove-my-inventory@amazon.com,  UK:remove-inventory@amazon.co.uk,  14.店铺被关闭后货款处理,  US:payments-funds@amazon.com,  US:payments-investigate@amazon.com,  US:merchant-reserve-inquiry@amazon.com,  CA:payments-investigate@amazon.ca,  UK: payments-funds@amazon.co.uk,  UK:payments-investigate@amazon.co.uk,  DE:payments-nachforschungen@amazon.de,  FR:investigation-amzpayments@amazon.fr,  IT:payments-investigate@amazon.it,  ES:investigacion-pagos@amazon.es,  IN:payments-investigate@amazon.in,  MX:payments-funds@amazon.com.mx,  15. 账号绩效团队,  US: seller-performance@amazon.com,  CA: seller-performance@amazon.ca,  UK: seller-performance@amazon.co.uk,  DE: verkaeufer-performance@amazon.de,  FR: performance-vendeur@amazon.fr,  IT: performance-venditore@amazon.it,  ES: performance-vendedor@amazon.es,  JP: alliance@amazon.co.jp,  JP: reports-fup@amazon.co.jp,  16. 与账号表现和政策有关的申诉,  US:pq-review@amazon.com,  US:seller-performance-policy@amazon.com,  UK: pq-review@amazon.co.uk,  UK: seller-performance-policy@amazon.co.uk,  DE:verkaeufer-performance-richtlinie@amazon.de,  FR:politique-performance-vendeur@amazon.fr,  IT:performance-venditore-politiche-di-condotta@amazon.it,  ES:politicas-performance-vendedor@amazon.es,  IN:seller-performance-policy@amazon.in,  MX:politicas-performance-vendedor@amazon.com.mx,  更多关于疫情期间最新跨境政策和亚马逊运营相关知识,请大家继续关注我们,我将实时为大家分享
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